Contact Centre & Customer Service

Highly Skilled in Recruiting for Contact Centre/Customer Service Roles

At S&S, we understand contact centre and customer service recruitment. By selecting the right people, we help improve employee retention, reduce turnover, fill roles in a timely manner, and improve performance.

S&S has a proven record of contact centre recruitment success with many of Canada’s leading organizations. We understand the importance of high-level customer service, client satisfaction, performance metrics and efficiency. S&S will deliver the right solution for your needs, business model and culture including temporary staffing, temporary to permanent conversions, and direct hire.

S&S is actively recruiting for the following roles:

  • Call Centre Managers
  • Team Leads
  • Call Centre Agents
  • Customer Service Representatives​
  • Resource Analysts
  • Performance Analysts
  • Quality Analysts