Contact Centre & Customer Service

Highly Skilled in Recruiting for Contact Centre/Customer Service Roles

At S&S, we understand contact centre and customer service recruitment. By selecting the right people, we help improve employee retention, reduce turnover, fill roles in a timely manner, and improve performance.

S&S has a proven record of contact centre recruitment success with many of Canada’s leading organizations. We understand the importance of high-level customer service, client satisfaction, performance metrics and efficiency. S&S will deliver the right solution for your needs, business model and culture including temporary staffing, temporary to permanent conversions, and direct hire.

S&S is actively recruiting for the following roles:

• Call Centre Managers
• Team Leads
• Call Centre Agents
• Customer Service Representatives​
• Resource Analysts
• Performance Analysts
• Quality Analysts